Return Policy

  1. Long Return and Refund Policy

Updated October 19, 2020

Thanks for shopping at Blongfashion.com

 

If you are not entirely satisfied with your purchase, we're here to help.

 

 

RETURNS

You have 10 calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

We understand that for garment size evaluation you need to fit it once.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.

STEP 1. If you require a return or exchange please write to us here: SALES@BLONGFASHION.COM

STEP 2. Please kindly include into your email your order number, necessary photos, a detailed explanation, and anything else necessary to resolve whatever issue you may have.

STEP 3. Once your return / exchange has been approved by email - please mail your product to the following address:

FOR USA AND CANADA CITIZENS AND OTHER COUNTRIES:

  1. Long Fashion, ATTN: RETURNS/QC: 4 Courtfield Place Mauldin, SC 29662

Returns must be shipped prepaid. We do not accept C.O.D. deliveries.

STEP 4. Email us with your return tracking number.

EXCHANGE
Once we receive your exchange item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your exchange after inspecting the item.

If your exchange is approved - we will ship a new item to you at no cost to you.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

If item received after allotted return frame a $50 restocking fee will be applied.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you've done all of this and you still have not received your refund yer, please contact us at sales@blongfashion.com

 

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. 

Shipping costs, handling costs and customs charges are non-­refundable.
If you are shipping an item over $75, please consider using a trackable shipping service, or purchasing shipping insurance to make sure that we receive your returned item. 

 

CONTACT US

If you have any questions on how to return your item to us, contact us at sales@blongfashion.com

 

 

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded. Sale items cannot be refunded. To see whether an item is a sale item - look for a tag "SALE" prominently displayed on the product page.

 

 Prinza: B. Long Fashion 2020. All Rights Reserved.

sales@blongfashion.com